I forgot to add a reference number – will you still receive my payment?

Yes. Your payment can still be received even without a reference number, provided it was sent to the correct bank account details listed in the payment instructions emailed to you. If you paid by bank transfer using Convera GlobalPay for Students, please contact our Support Team and provide the following so we can help locate your payment:

International wire transfer:

• A copy of your SWIFT MT103

Domestic bank transfer:

• A proof of payment or payment receipt that shows:
  • Sender details
  • Receiver details
  • Currency
  • Payment amount

What is a SWIFT MT103?

It is a confirmation document produced by your bank for international transfers, showing that the payment was sent and who it was sent to.