Compliance and legal
Services in the US are provided by Convera USA, LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “Convera”).
Terms and conditions
Please click here to access our Terms and conditions
Product disclosure statement
Please click here to access our Product Disclosure Statement for FX Transactions. This Product Disclosure Statement provides you with a detailed description of the types and characteristics of the products and financial instruments Convera offers as well as the associated risks.
Our Online Privacy Statement describes how Convera USA, LLC collects, transfers, uses, and discloses personal information (“Information”) that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers. Please click here to access our privacy statement.
To file a complaint visit the File a Complaint page.
To view state licensing information for Convera USA, LLC, click here.
Law enforcement subpoena information
For instructions for United States law enforcement agencies when serving subpoenas, court orders, and search warrants on Convera USA, LLC, click here.
NACHA operating rules
All U.S. payments processed through the domestic ACH system are subject to the NACHA rules. For information on the current NACHA rules, including any recent updates please click here.
Modern Slavery and Human Trafficking Statement
Please click here to access our Current Modern Slavery Statement.