Compliance and legal

Services in the US are provided by Convera USA, LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “Convera”).

Terms and conditions

Corporate clients:
Please click here to access our Terms and conditions.

Please click here to access our Addendum for options and NDFs.

Product disclosure statement

Please click here to access our Product Disclosure Statement for Foreign Exchange Contracts. This Product Disclosure Statement provides you with a detailed description of the types and characteristics of the products and financial instruments Convera offers as well as the associated risks.

Privacy

Our Online Privacy Statement describes how Convera USA, LLC collects, transfers, uses, and discloses personal information (“Information”) that we obtain from you when visiting and/or using this website or that we otherwise collect in connection with enrolling or providing services to our customers. Please click here to access our privacy statement.

Understanding global sanctions

Convera is committed to complying with the sanctions laws and regulations of the United Nations (UN), the Office of Foreign Assets Control (OFAC), the European Union (EU), as well as applicable sanctions laws and regulations in the jurisdictions in which we operate. Please read through Convera’s Global Sanctions Statement to learn about our sanctions compliance program.

Complaints

To file a complaint visit the File a Complaint page.

State licensing

To view state licensing information for Convera USA, LLC, click here.

Law enforcement subpoena information

For instructions for United States law enforcement agencies when serving subpoenas, court orders, and search warrants on Convera USA, LLC, click here.

NACHA operating rules

All U.S. payments processed through the domestic ACH system are subject to the NACHA rules. For information on the current NACHA rules, including any recent updates please click here.

Modern Slavery and Human Trafficking Statement

Please click here to access our Current Modern Slavery Statement.

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