The VoP flow will be as follows:
a. Customers using bulk payment channels (API)
If you’re opted in: For bulk files processed through API, you will receive a VoP status result line by line for each payee using webhooks and request response.
If you’re opted out: For single files processed through API, or single EUR payment in a bulk file, your VOP result will be sent in a single line item for the payee using webhooks and request responded.
b. Customers using bulk payment channels (SFTP/ File Upload)
If you’re opted in: For bulk files processed via SFTP or file upload, the VoP system assesses whether each item meets the criteria for VoP.
If you’re opted out: For a single payment in a file or a single EUR payment in a bulk file processed via SFTP or file upload, the VoP (Validation of Payee) system assesses whether each item meets the criteria for VoP.
A corresponding message will be generated for each qualifying item, indicating its eligibility for VoP. Please note that if the file is submitted as ‘committed’, it will be saved as pending as the order needs to be reviewed. Notifications are sent via email for both file uploads and SFTP submissions.
For files uploaded through the user interface, users are required to review and correct any entries flagged as close matches, and to confirm entries categorised as match, no match, or account not found, prior to re-submitting the file for processing.