Platform upgrade » General questions » Upgrading and registering

How do I register for the new platform?

On upgrade day, please log into your existing EDGE/GlobalPay account and select “register”. You will then receive an email containing a temporary password for the new Convera platform. Please note this password is valid for seven days. 

  1. Open the email and click “register” 
  1. Accept the privacy policy 
  1. Set up two-factor authentication via the app or SMS 
  1. Configure new password (this is where you will input the temporary password found within the registration email)