Students » Country specific payments » Paying from the United States

Why am I getting an identity validation error during checkout?

For payers from the United States, we must verify that the payer details provided are accurate. When filling out the required fields on the ‘payer detail’ page, please make sure the name provided is the individual’s legal name as it would appear on their bank statement and the social security number provided is US issued. If your information cannot be verified, you will be prompted to review details provided and make any updates required. You can attempt this process only two times. On your third attempt, you will be redirected to the ‘choose a way to pay’ page to select an alternative payment option that does not require this verification.

What regulations does Convera adhere to when facilitating international payments from the US?

Convera adheres to all State Money Transmission and Dodd-Frank Consumer Money Transfer laws.