Convera FAQs: Key questions and answers about Convera

Learn about Convera and our cross-border payments, FX risk management solutions, and global payment network.

Why choose Convera for your cross-border payment needs?

Convera leverages decades of experience, robust security and compliance protocols, and industry-leading payments technology to help B2B customers move money — and capture value — quickly, simply, and with no hidden fees.

Convera is a leading provider of cross-border payments, trusted by tens of thousands of customers, including small businesses, enterprises, educational and financial institutions, law and manufacturing firms, and NGOs. Annually, we process over $170 billion in total payment volume.

Choose Convera to send and receive international business payments in over 140 currencies to more than 200 countries and territories.

Convera is a step ahead of other B2B cross-border payments providers — our specialists can also help you tailor FX risk management strategies. To help safeguard your budget, manage currency risk, and optimize cash flow, Convera offers hedging products, such as forward contracts, FX options, and FX swaps.

Interested to learn more? Get in touch with us.

Who owns Convera?

Convera is owned by Goldfinch Partners, LLC, and The Baupost Group, LLC, who acquired Western Union Business Solutions (WUBS) and rebranded it as Convera in 2021.

With over 1,900 employees and 31 offices globally, Convera has become one of the world’s largest non-bank providers of cross-border business payment and foreign exchange solutions, processing over $170 billion in annual payment volume.

Learn more about Convera.

How does Convera ensure transparency in cross-border payment fees?

Convera is committed to clear, upfront pricing and real-time exchange rates, with no unexpected intermediary bank deductions. Convera offers competitive pricing tailored to your business size and transaction volume, with no hidden fees.

Our commitment to client success over short-term profit gives us an edge in building long-term relationships. Convera customers praise our pricing transparency and reliability.

Here’s what they say:

“I have a great relationship with my Convera account managers, and the time and cost savings have been vital for us as a small fish in a big pond.”
– Penny Liley, Owner, Hotel Barge Luciole

“Overall, managing FX risk is critical to the successful implementation of our absolute return investment strategy. Convera’s competitive pricing and credit line mean we can hedge without tying up capital, minimizing the drag on the performance delivered to our investors.”
– Gabriel Affonso Ferreira, Partner and Chief Operating Officer, Prisma Capital

Contact our sales team for a personalized quote.

What is Convera’s payment network?

Convera’s payment network consists of more than 50 bank partners and over 500 bank accounts, enabling access to over 140 currencies across 200+ countries and territories.

Convera offers the best method for your needs: domestic payment networks such as ACH, SEPA, and BACS; checks; real-time gross settlement (RTGS); SWIFT GO; and other emerging payment rails where regulations permit.

Interested to learn more? Get in touch with us.

How does Convera achieve faster cross-border payment delivery times?

Convera’s unmatched local bank network offers a wide range of payment rails, enabling faster global payment delivery for businesses of all sizes. Local clearing and settlement allows us to reduce transfer times from days to hours or minutes, whether it’s a small spot payment or thousands of high-value daily transactions.

Check out Convera’s currency capabilities and payment methods for your country.

What types of businesses does Convera’s cross-border payment solution serve?

Convera is a B2B cross-border payments expert, trusted by tens of thousands of customers.

Convera’s international payment solution serves small businesses, medium and large enterprises, and educational and financial institutions. Convera’s customers are leaders in education, legal, workforce payments, manufacturing, pension funds, travel, investment funds, and other industries.

Read our customer success stories.

What payment services does Convera offer to educational institutions and students?

For students and parents, Convera offers an easy way to pay tuition and fees using bank transfers, credit/debit cards, or online payment options, and to track payments and refunds.

Visit the Convera student hub.

For educational institutions, Convera provides a world-class cross-border payments experience. Whether you’re a university, college, or trade school, Convera helps streamline every transaction, from student tuition and refunds to outgoing transactions, loans, and grant payments.

Learn more about Convera’s international payments solutions for educational institutions.

What is Convera GlobalPay?

Convera GlobalPay is a secure platform that allows our business clients to streamline payment processes, reduce errors and payment costs, improve cash flow, and manage foreign exchange (FX) risk.

Convera GlobalPay integrates seamlessly with many enterprise resource planning (ERP) systems via an API.

Learn more about Convera GlobalPay.

Convera offers a separate GlobalPay platform designed for students.

Log in to Convera GlobalPay for students.

Does Convera offer FX hedging products like forward contracts and FX options to help manage currency risk?

Convera offers foreign exchange (FX) hedging products such as forward contracts, FX options, and FX swaps for managing currency risk.

In addition to providing a complete suite of cross-border payment products, Convera has deep expertise in managing foreign exchange risk. Convera, a commercial payments company, offers tailored risk management solutions that help navigate the complexities of FX markets.

Leverage forward contracts in 44 currencies to streamline your forecasts and help protect your budget from unpredictable markets.

Learn more about Convera forward contracts.

Help protect your business operations in uncertain market conditions with FX options in 19 currencies. 

Explore Convera FX options.

Optimize your cash flows while keeping your idle funds working with FX swaps. 

Read more about Convera FX swaps.

Our hedging products are derivative financial instruments which may expose you to risk should the underlying exposure you are hedging cease to exist. They may be suitable if you have a high level of understanding and accept the risks associated with derivative financial instruments that involve foreign exchange and related markets. If you are not confident about your understanding of derivative financial instruments, or foreign exchange and related markets, we strongly suggest you seek independent advice before making the decision to use these instruments.