Country specific payments

The State Administration of Foreign Exchange (SAFE) of the People’s Republic of China is a state-run council responsible for implementing rules and regulations governing foreign exchange. The council has placed limits on international transfers, required documentation, and other rules and regulations that must be followed. Convera works with payment providers to ensure that all these requirements are met for international payments.

Payers from China can also send their payment via Bank Transfer directly from their bank. After selecting bank transfer during checkout, you will be prompted to provide the required payee and payer information, once completed you will select ‘proceed to pay.’

You will be presented with payment instructions to complete your payment. Please use these instructions to initiate the payment with your local bank either by logging into your account, calling your bank, or visiting your local bank branch.

Your payment is typically delivered to your institution within four business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

WeChat Pay is supported for Chinese residents and requires either a National Chinese ID or passport to be uploaded at time of payment. After selecting WeChat Pay during checkout you will be prompted to provide required payee and payer information, once completed you will select ‘Proceed to Pay.’

You will automatically be redirected to the WeChat Pay payment portal to where you will be prompted to upload documentation such as your passport and ID. You will then enter your bank details and complete your transaction.

Your payment is typically delivered to your institution within five business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Geoswift is supported for Chinese residents and requires either a National Chinese ID or passport to be uploaded at time of payment.  After selecting GeoSwift during checkout, you will be prompted to provide the required payee and payer information. Once completed, you will select ‘Proceed to Pay.’

You will automatically be redirected to the Geoswift payment portal where you will be prompted to upload documentation such as your passport and ID. You will then enter your bank details and complete your transaction.

Your payment is typically delivered to your institution within five business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Alipay is supported for Chinese residents who have a National Chinese ID. After selecting Alipay during checkout, you will be prompted to provide the required payee and payer information. Once completed, you will select ‘Proceed to Pay.’

If you are paying with Alipay using your Alipay account, you will be presented with a QR code to scan and complete your payment in your Alipay wallet. If you are paying with Alipay using Geoswift, you will be presented with payment instructions to complete your payment.

Your payment is typically delivered to your institution within three business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Payers from China can send their payment using a credit or debit card issued by UnionPay. This option is available for Chinese residents and requires either a National Chinese ID or passport to be uploaded at time of payment. After selecting a credit or debit option during checkout, you will be prompted to provide the required payee and payer information. Once completed, you will select ‘Proceed to Pay.’

You will be asked to enter your card details. As part of 3D Secure, which is a fraud protection measure for online card transactions, you may be requested to complete two-factor authentication prior to your payment being authorized.

Your payment is typically delivered to your institution within three business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Please note that individual card limits may apply, please contact your card-issuing bank for more information.

Payers from China can send their payment using a credit or debit card issued by Visa or Mastercard. After selecting a credit or debit option during checkout, you will be prompted to provide the required payee and payer information. Once completed, you will select ‘Proceed to Pay.’

You will be asked to enter your card details. As part of 3D Secure, which is a fraud protection measure for online card transactions, you may be requested to complete two-factor authentication prior to your payment being authorized.

Your payment is typically delivered to your institution within three business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Please note that individual card limits may apply; please contact your card-issuing bank for more information.

Depending on your institution, Convera offers the below payment methods for payers whose bank account is in China:

• Visa or Mastercard credit or debit card
• UnionPay credit or debit card
• Bank Transfer via Geoswift  
• Alipay
• WeChat Pay

When completing your payment, you will be able to view all available payment options based on your institution and be able to compare the price and speed of settlement.

Payers from India can send their payment using a credit or debit card issued by Visa or Mastercard. After selecting a credit or debit option during checkout, you will be prompted to provide the required payee and payer information, once completed you will select ‘proceed to pay.’

You will be asked to enter your card details. As part of 3D secure, which is a fraud protection measure for online card transactions, you may be requested to complete two-factor authentication prior to your payment being authorized.

Your payment is typically delivered to your institution within three business days from the date of completing your transfer. You can track the status of your payment using our payment tracking tool. Please allow at least 24 hours after completing your payment for the status to update.

Please note individual card limits may apply, please contact your card issuing bank for more information.

Depending on your institution, Convera offers the below payment methods for payers whose bank account is in India:

• Visa or Mastercard Credit or Debit Card

When completing your payment, you will be able to view all available payment options based on your institution and be able to compare price and speed of settlement.

Convera adheres to all State Money Transmission and Dodd-Frank Consumer Money Transfer laws.

For payers from the United States, we must verify that the payer details provided are accurate. When filling out the required fields on the ‘payer detail’ page, please make sure the name provided is the individual’s legal name as it would appear on their bank statement and the social security number provided is US issued. If your information cannot be verified, you will be prompted to review details provided and make any updates required. You can attempt this process only two times. On your third attempt, you will be redirected to the ‘choose away to pay’ page to select an alternative payment option that does not require this verification.

Depending on your institution, Convera can offer the below payment methods for payers whose bank account is in the United States:

• Mastercard or Visa Credit or Debit Card
• Bank Transfer

When completing your payment, you will be able to view all available payment options based on your institution and be able to compare price and speed of settlement.

Depending on your institution, Convera offers the below payment methods for payers whose bank account is in Nigeria:

• Visa Credit or Debit Card
• Bank Transfer

Convera will display all available payment options based on your institution during checkout. To see what options are available:

1. Select your institution country and institution.
2. Enter payment amount.
3. Select the country where the bank you will be paying from is located.

If you do not see a payment option in your local currency, you can select any other available currency listed. At the end of the checkout process, you will be provided with payment instructions to execute your payment with your bank. Based on the currency chosen, your bank will convert your funds before they are sent to Convera. Your payment will be received in full and remitted to your institution within three days from the time of payment.

The ECB rate is the foreign exchange reference rate for European currencies against the Euro (EUR) currency that is updated by the European Central Bank every working day at 16:00 Central European time.

As a payment service provider, Convera is required to display the ECB exchange rate alongside our own currency conversion rate as a percent difference to ensure full transparency for payers. This practice allows payers to see the difference between the market currency conversion rate (ECB rate) and the currency conversion rate that Convera offers, providing clarity on any applied markup. This transparency is mandated for card transactions where the source currency is EUR and where the payer is located in a country within the European Economic Area (EEA) or the UK.

Currency conversion and transaction costs are both charged when making cross border card payment. Currency conversion is charged when a transaction is converted from one currency to another. Transaction costs are charged by the card issuer or payment service provider for cross border card payments.

A: When completing your payment with Convera you have the option to pay using several different payment options including in the currency of your institution. If you choose to pay with the currency of your institution, your bank will complete the FX conversion at the point of transfer.