What support and resources will be available to help me once I transition to the new platform?

We are here to help ensure that you have a positive experience on Convera’s new payment platform.  

While the platform is intuitive to use, you will have access to user guides and in-platform tours to help you along the way. 

We are also happy to provide platform walkthroughs, troubleshooting, and technical support. Please contact Convera’s customer care team by submitting a support request through the platform.