INSTRUCTIONS FOR UNITED STATES LAW ENFORCEMENT AGENCIES  WHEN SERVING SUBPOENAS, COURT ORDERS, AND SEARCH WARRANTS ON CONVERA USA, LLC (“CONVERA”).

**Please read this document thoroughly. These instructions are for U.S. law enforcement agencies only. They do not apply to civil actions and do not apply to civil subpoenas. Service of process for civil matters must be made pursuant to the rules in the jurisdiction in which the matter is pending. Service of process for civil matters is not accepted at the address and/or email listed in Section I below.

I. U.S. LAW ENFORCEMENT SUBPOENAS, COURT ORDERS, AND SEARCH WARRANTS

Subpoenas, court orders, and search warrants (collectively referred to as subpoenas”) from federal, state and local law enforcement agencies in the United States requesting records must name “Convera USA, LLC” and may be served by emailing a signed PDF copy of the subpoena to:

complianceinvestigations@convera.com OR mailing them to:

 

Convera USA, LLC

7979 E. Tufts Ave., 4th Floor

DTC4

Denver, CO 80237

Convera does not accept service of subpoenas via facsimile.

All subpoenas must be accompanied by the full name, title, mailing address, email address, phone number and facsimile number of the person and/or entity issuing the subpoena and the full name, title, mailing address, email address, phone number and facsimile number of the person to whom documents should be sent. Without this information, Convera is unable to process subpoenas.

Please note, Convera  will not send subpoena responses to any web-based email addresses such as Hotmail, Yahoo or Gmail.

II. RESPONSE TIME/OBJECTIONS FOR U.S. LAW ENFORCEMENT SUBPOENAS

Convera typically fulfills subpoenas within 30 days after receipt, however, response times may vary depending upon the scope of the subpoena and the types of records requested.

Further, Convera reserves the right to object to subpoenas that are overbroad, burdensome, vague or implicate privacy, privilege, or other legal concerns.